Privacy Policy
Welcome to Gloroq. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and manage your information when you access or use our gaming tournament platform, services, website, mobile applications, and related features.
1. INFORMATION WE COLLECT
We may collect personal information including but not limited to:
- Full name and username
- Email address
- Phone number
- Gaming profile IDs and usernames
- Team details and tournament participation history
- Device information and IP address
- Payment information where applicable
- Chat messages, uploaded content, and support requests
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Create and manage user accounts
- Organize, host, and manage tournaments
- Verify participants and teams
- Process rewards, prize payouts, and purchases
- Improve platform performance and user experience
- Detect fraud, cheating, abuse, and unauthorized activities
- Communicate important updates, announcements, and support responses
3. TOURNAMENT PARTICIPATION
By participating in tournaments hosted on Gloroq, users consent to:
- Public display of usernames, team names, rankings, match history, and tournament statistics
- Streaming or recording of tournament gameplay where applicable
- Usage of tournament-related media for promotional and marketing purposes
4. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures to protect user information from unauthorized access, misuse, disclosure, or alteration. However, no system is completely secure, and users acknowledge associated internet risks.
5. THIRD-PARTY SERVICES
Gloroq may integrate third-party services including payment processors, authentication providers, analytics tools, and gaming APIs. We are not responsible for the privacy practices of third-party providers.
6. COOKIES AND TRACKING
We may use cookies, analytics technologies, and similar tracking tools to enhance user experience, monitor platform performance, and personalize content.
7. USER RESPONSIBILITIES
Users are responsible for:
- Maintaining account security
- Protecting login credentials
- Providing accurate registration information
- Ensuring compliance with tournament rules and platform guidelines
8. CHILDREN'S PRIVACY
Our services are not intended for children under the age required by applicable laws in their jurisdiction. Parents or guardians are responsible for supervising minors using the platform.
9. ACCOUNT TERMINATION
We reserve the right to suspend or permanently terminate accounts involved in:
- Cheating or exploitation
- Harassment or abusive behavior
- Fraudulent activities
- Violation of tournament rules
- Attempts to manipulate rankings or rewards
10. DATA RETENTION
We may retain account information, tournament records, transaction logs, and moderation history for operational, legal, and security purposes.
11. CHANGES TO THIS POLICY
Gloroq reserves the right to modify this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of revised terms.
12. CONTACT INFORMATION
For questions, concerns, or requests regarding this Privacy Policy, contact:
squad@gloroq.com